MiMedx: Strengthening Supplier Onboarding – Enhancing Compliance and Fraud Prevention
Who is MiMedx?
MIMEDX is a pioneer and leader in placental biologics focused on delivering innovative solutions to patients and the healthcare professionals who treat them.
With more than a decade of helping clinicians manage chronic and other hard-to-heal wounds, MIMEDX has been dedicated to providing a leading portfolio of products for applications in the wound care, burn, and Surgical Recovery sectors of healthcare.
They are currently operating QAD 2012SE, on-premise.
“iApprove™ has allowed our Group to customize our Supplier Database to adapt to our business needs and adhere to numerous compliance requirements.”
Sunaya Bailey
CPP, PMP, Strategic Procurement
Challenge
MiMedx faced complex and inefficient supplier onboarding processes, requiring multiple stakeholders for vetting, data input, and approvals. The workflow was further complicated by various supplier-specific variables, making a data-driven workflow solution mandatory for efficiency and accuracy.
In addition, companies in the healthcare industry such as MiMedx are governed by regulations like the Sunshine Act that require ancillary data to be maintained that might not be available as part of the QAD DB.
And lastly, upon final approval of a new Supplier, or changes to an existing Supplier, the QAD DB needs to be programmatically updated providing a seamless and complete audit history of the Supplier Onboarding workflow process.
Solution
Utilizing the ISSG iApprove™ Approval Routing/Workflow Solution, ISSG developed a Supplier Onboarding Workflow Process that satisfies the complex workflow requirements, provides the ability for multiple stakeholders to input Supplier related data during the workflow process, and updates the QAD DB in real-time upon approval of a new Supplier or changes to an existing Supplier.
Results
“iApprove™ has allowed our Group to customize our Supplier Database to adapt to our business needs and adhere to numerous compliance requirements.”
Sunaya Bailey, CPP, PMP, Strategic Procurement, MiMedx
Specifically, the Solution provided:
- Efficiency Gains – Accelerated supplier data entry and approval process with streamlined maintenance for supplier updates, leveraging the distinction between Approved Supplier List (ASL) and Non-Approved Supplier List (Non-ASL) for better categorization and efficient updates.
- Fraud Mitigation – Tools like duplicate detection, role-based security access, and audit trails safeguard against fictitious suppliers, unauthorized changes, and fraudulent transactions. Approval routing roles are actively monitored, ensuring that banking changes are securely approved and recorded in the audit trail.
- Compliance Assurance – Multi-level approval routing ensures rigorous scrutiny of supplier data across geographical and departmental boundaries. This minimizes unauthorized access and ensures compliance. Embedded regulatory checks, especially for healthcare, ensure adherence to laws like the Sunshine Act. Additionally, supplier validation documents are now centralized for easy access, improving compliance tracking and documentation efficiency.
- Improved Supplier Relationships – Faster approval and activation of suppliers enhance collaboration, strengthen supplier trust, and improve overall operational synergy, enabling MiMedx to maintain strong, transparent supplier relationships.
