Software that automates Approval Routing / Workflow for QAD Process Requests
Cut through the Chaos – ISS Group’s Approval Routing/Workflow (iApprove®) technology helps organizations reduce operational costs and improve employee satisfaction by providing request and approval process definition, approval workflow automation, and process visibility. ISS Group streamlines the approval process across all business areas, such as Finance, Operations/Production, Information Technology, Human Resources, Sales, Marketing, and other types of services.
Some examples of approval business processes’ our customers automate:
- PO Requisition Approval
- Customer Sales Quote Approval
- Supplier Invoice Approval
- Financial Requests (i.e., Project Budgets, Expenses)
- Inventory Requests (i.e., Unplanned Issues/Receipts)
- Production Requests (i.e., MRP Action Messages, Scrap Authorizations, Assembly Rework)
- Shipping Requests (i.e., Freight Authorizations)
- HR Requests (i.e., New Hire, Vacation, Compensation)
- QAD DB Changes (i.e., Customer Credit Limit)
- And much more
Efficiency is Just the Start!
Approval Audit Trails
There’s more to automating your approval processes than making things faster and easier (although, that IS pretty sweet). iApprove captures a complete, auditable history of every approval including:
- Who submitted the approval request
- What was requested
- When it was submitted
- When it was approved
- Who approved it
- All communication back and forth
If your company is subject to internal or external audits, all approval information is now at the auditor’s fingertips. Full visibility of business transactions is transparent to management. No scrambling to find emails or documents. All the information you need is held within the iApprove software.
iApprove makes it easy to create an approval process, automate it, and then deploy it to users.
Delegate and Escalate Approvals
When an approver is unavailable due to vacation, sickness, travel, or other reasons that prevent them from being available, administrators can designate an alternate approver to handle approvals temporarily. If a request sits for a designated amount of time, it can be escalated to a person of your choosing to ensure it’s taken care of.
Our reporting tools allow administrators to identify workflow bottlenecks and address service-level issues. By recognizing bottlenecks and choke points, administrators can make changes to the process as new information is learned.
Approvals can be made from any computer or mobile device. Choose to approve or reject a request from an email link. It couldn’t be easier….!
Who we are?
ISS Group has been providing IT Solutions and Services to the QAD User Community since 1995. Our primary focus is to deliver add-value Solutions exclusively to the QAD User Community that improve the Flow and Control of QAD ERP related Business Process Requests.
Contact Us today to learn more about our family of QAD enhanced solutions, or to schedule a custom demonstration at your convenience.