Even though most companies have been through change management, lean manufacturing and process improvement, the speed at which technology moves will require companies to continue changing and improving processes. But change is more than installing new software and hoping your team figures out how it will make the business better – because now you have to utilize technology to design work flow around knowledge, emotional intelligence and teamwork rather than simple transactional work. The speed at which change is required calls for applications that can be implemented quickly and cost effectively to improve specific processes and deliver an ROI within a few months. Companies must embrace business process technologies if they are to remain agile, competitive and profitable.
Category: Process Digitization
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